A hotel - whatever the category - comes alive through the people that fill it with life and enhance the atmosphere within it. So the way guests are treated is particularly important. We promise to delight you with a sincere, personal hotel service that comes from the heart. Fulfilling our guests' wishes is our mission. We love what we do, and that means we love to offer our services.
It is vitally important to us to appreciate every guest. Attentiveness - the famous willingness to listen - and great respect are at the heart of what we do. Sincere, personal appreciation of our colleagues' performance is a basic attitude.
Quality is required today in the upmarket hotel and catering business. We continually strive to surpass ourselves. This includes attaching great importance to small details. After all, the hotel business consists of many small components that we set into motion for our guests, combining this with doses of wit, empathy and charm.